{"id":6856,"date":"2026-10-20T16:37:13","date_gmt":"2026-10-20T16:37:13","guid":{"rendered":"https:\/\/www.competent-noyce.37-27-66-109.plesk.page\/resi-e-rimborsi\/"},"modified":"2026-10-20T16:39:53","modified_gmt":"2026-10-20T16:39:53","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/www.competent-noyce.37-27-66-109.plesk.page\/en\/returns-and-refunds\/","title":{"rendered":"Returns and Refunds"},"content":{"rendered":"<p class=\"wp-block-paragraph\">We want you to be completely satisfied with your purchase. Below you will find the conditions for the right of withdrawal, returns, refunds and the warranty on products purchased from this website, in line with our <a href=\"https:\/\/www.competent-noyce.37-27-66-109.plesk.page\/en\/terms-and-conditions\/\">Terms and Conditions<\/a>.<\/p><h2 class=\"wp-block-heading\">Right of withdrawal<\/h2><ul class=\"wp-block-list\"><li>You may withdraw from the contract, without any penalty and without giving a reason, within <strong>14 days<\/strong> of the day you received the product.<\/li><li>To exercise this right, send a written notice by email to <a href=\"mailto:info@diberardinobags.com\">info@diberardinobags.com<\/a> stating your order number and the items you wish to return.<\/li><li>The goods must be returned no later than <strong>30 days<\/strong> from the date of receipt.<\/li><\/ul><h2 class=\"wp-block-heading\">Return conditions<\/h2><ul class=\"wp-block-list\"><li>The product must be returned intact, together with its warranty certificate and in its original packaging.<\/li><li>Products returned with obvious signs of use or incomplete will not be refunded.<\/li><li>Return shipping costs are borne by the customer, who is responsible for the goods until they are delivered to our premises.<\/li><li>We reserve the right to refuse unauthorised returns or returns that do not follow the procedure and time limits stated.<\/li><\/ul><p class=\"wp-block-paragraph\"><strong>Return address:<\/strong><br>Di Berardino Pelletterie Snc<br>Via G. Di Vittorio, 2 \u2013 63074 San Benedetto del Tronto (AP) \u2013 Italy<\/p><h2 class=\"wp-block-heading\">Refunds<\/h2><ul class=\"wp-block-list\"><li>We refund the amount paid, excluding any customs duties and local taxes, within <strong>10 days<\/strong> of receiving the returned goods.<\/li><li>Refunds are made using the same payment method used for the purchase, unless otherwise agreed with the customer.<\/li><\/ul><h2 class=\"wp-block-heading\">Products damaged in transit<\/h2><p class=\"wp-block-paragraph\">On delivery, please check that the products match your order and show no visible defects. Any transport damage must be reported within <strong>48 hours<\/strong> of delivery by writing to <a href=\"mailto:info@diberardinobags.com\">info@diberardinobags.com<\/a>.<\/p><h2 class=\"wp-block-heading\">Warranty<\/h2><ul class=\"wp-block-list\"><li>All products are guaranteed for <strong>24 months<\/strong> from the date of delivery, as stated in the enclosed warranty certificate.<\/li><li>If you have a problem, write to <a href=\"mailto:info@diberardinobags.com\">info@diberardinobags.com<\/a> with photos and a description of the defect: we will reply within 7 working days explaining how to proceed.<\/li><li>The warranty does not cover normal wear and tear, accidents, misuse, the natural colour variation of vegetable-tanned leather or damage to luggage caused by airlines.<\/li><li>Shipping a defective product for repair or replacement is at the customer\u2019s expense.<\/li><\/ul><p class=\"wp-block-paragraph\">If you have any questions, please <a href=\"https:\/\/www.competent-noyce.37-27-66-109.plesk.page\/en\/contact-us\/\">contact us<\/a>: we will be happy to help.<\/p>","protected":false},"excerpt":{"rendered":"<p>We want you to be completely satisfied with your purchase. Below you will find the conditions for the right of withdrawal, returns, refunds and the warranty on products purchased from this website, in line with our Terms and Conditions. Right of withdrawal You may withdraw from the contract, without any penalty and without giving a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-6856","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Returns and Refunds - Di Berardino Bags<\/title>\n<meta name=\"description\" content=\"Di Berardino Bags returns, refunds and warranty: 14-day right of withdrawal, refunds within 10 days of return, 24-month warranty on all products.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns and Refunds - 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